PROJECT
Gourmet Garden
Introducing digital processes to meet strict food safety standards

Gourmet Garden is a food company dedicated to creating fresh, flavourful, and healthy meals using locally sourced ingredients. Specialising in gourmet dishes, the company offers a range of ready-to-eat meals, catering services, and culinary products designed to elevate everyday dining experiences. Gourmet Garden prioritises sustainability and quality, ensuring every bite is a delightful and nutritious experience.

They knew there were opportunities around digitising their business to the next level, but didn't know where to start.

At a glance

Apply analytics to forecast demand, optimising production schedules and improving decision making processes.

Optimising supplier coordination, enhancing tracking and ensuring timely deliveries with route planning.

Implementing digital auditing apps to record compliance information throughout production cycles.

Improved inventory management to track stock levels, reduce waste and ensure ingredient availability.

Integration with Xero finance system.

Key Metrics
25%
lower production time
30%
lower waste
95%
on-time delivery

By improving process, barcoding and inventory management plus stepping away from "management by Excel", operations were streamlined.

With improved quality assurance and control, quality was maintained with lower waste and compliance with standards.

By forecasting demand more accurately and optimising delivery schedules, food was in the right place at the right time.

APPROACH
The Digital Roadmap helped yet again in identifying the value added opportunities for the business.
Gourmet Garden Operations Suite

Starting out with our Digital Roadmap, there were many areas for potential opportunity. We simply had to prioritise them based around importance to the business and return on investment.

Over an 18 month period, 3 releases of capability were gradually introduced, each bringing an additional level of control and corresponding value and improvement.

With the most recent introduction, we shifted our combined focus from production and food safety compliance to delivery and customer fulfilment.

By being on site in their kitchens, we were able to work with the team to pick up on the details which made a real difference. Looking forward to the next round of updates.

"I was a little sceptical, but after working with Novecom, this has freed me up from the drudge activities to focus on the value add. Thoroughly recommend the approach to any like minded food companies."
Brian Williams, Operations Director
ACHIEVEMENTS TO DATE
Assisted food safety compliance freed the customer up to innovate products.

All food suppliers need to ensure compliance, and by automating the tracking and evidence of the production processes, a physical relaxation of the management team was evident.

By introducing relatively smaller adaptations to the existing processes supported with digital techniques, it was easy to show significant benefits to the pain points.

We look forward to helping Gourmet with their next phase of growth.

CONTACT US
If you would like to discuss more about how you can achieve the same level of success, get in touch.
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